National Trail Running Day is August 21, 2010

National Trail Running Day August 21, 2010

National Trail Running Day is a day to promote, celebrate, and experience the sport of Trail Running. Trail Running is one of the fastest growing sports in the United States with runners taking to the trails of varying difficulties and distances to connect with nature and the environment, while also building strength and more technical running skills.

What should you do on National Trail Running Day? National Trail Running Day is a day for runners to come together and celebrate the sport of Trail Running. Everyone should participate and anyone can plan an official event for National Trail Running Day. Some of the events planned are trail races, group trail runs, or trail clean-ups.

What we are doing

The registration is closed for 2010. The Loop registration was open for 3 hours and 3 minutes on January 1st starting at 10am and ending at 1:03pm.  We had two online registrars taking registrations at one point.  We don’t think there are many people who did not have some issues (major and minor) with the registration.  If you sailed through smoothly it was your lucky day.

Our task now is to settle up the remaining registration spots.  There is no fair and perfect way to do this, but we are trying for the least unfair way to fill these spots.  Here is what we are doing on our end:

1. ) We processed over 900 registrations on 1/1/2010, completely filling the Loop to our normal capacity.  If you received a registration confirmation from either AllSportCentral or Active.com then you are registered. 
2. ) AllSport has some of the information for those of you who filled out name, address, phone, and email information on January 1st but were unable to submit your credit card.  They are going through that list by hand and contacting people via phone or email to have them complete their interrupted registration.  This process might take as much as two weeks or more to get finished so please be patient.
3. ) If there is still room then we will go through the emails and website submissions in order and try to get as many of you in as possible. 
4. ) At some point during this process we will have to cut off registration since we don’t have unlimited space in the Loop.  Everyone should understand this and there is not much we can do about it. 

What you can do now:
1.) Check the AllSportCentral.com site to see if you are listed as a registrant in the 2010 Leatherman’s Loop.  The folks there have combined the list from Active.com into their list and they have the master registration list onsite.  The link for the listing is here: http://www.allsportcentral.com/ec/events/entrants.cfm?EventID=21703
2.) If you have sent us a note or entered a comment at the website, we have your information.  There is no need to send it again unless something has changed.  We are waiting until AllSport is finished with their steps before contacting people about their registration issues or other questions.  This may take a week or more and you should be prepared for bad news.
3.) If you sent a note or a comment to us on 1/1/10 about problems encountered and afterward were able to register successfully, we would appreciate a quick note that will allow us to check off your name. 
4.) If you were registering and somehow managed to register twice but only need one spot please let us know and we will refund your extra registration so we can open up a spot for another runner.
5.) If you have any other issues not previously sent in (wrong age, gender snafu, etc.) but are registered, let us know.

If you did not get an email confirmation, one possibility is your email address had a typo and was undeliverable.  We have not gotten any bounces that indicate this happened but it remains a small possibility and has happened a few times in past years.

If registration had gone perfectly yesterday then we most likely would have closed within the first hour.  We know this because the number of unique visitors on our website was 861 people between 10-11am on January 1st.  The next two hours equaled that total.  Assuming some of the first 861 were there to sign up more than one person (spouses, etc.) and we get well over 900 very quickly.

The demand for this race is astonishing and amazing.  Some of you would have gotten in and some would not have.  We have no way of knowing with absolute certainty who was wrestling with registration for 2-3 hours and who was there for 2-3 minutes—although we do have your emails and website submissions sent during registration hours.  These emails and comments number over 500 so the math can’t possibly work in everyone’s favor.  A fair number of these emails cite more than one person having a problem with registration so the true number of hopefuls is higher.  This is unfair and we realize it but our options are not good and most of you will be upset. 

We have to check with the park about our limited options.  We operate under several constraints but no avenue is going unexplored.  Keep the ideas coming… carpooling is one way to help with the parking constraints and it is more fun to come to the Loop with a group of friends and/or family anyway.

We will keep you updated as we bushwhack through this unblazed trail.  Keep in mind that the Leatherman Harriers are all volunteers and love the Loop as much as you all do.  Please be patient, this will not be fixed overnight. Most likely many of you will be disappointed this year when we make a final shut down.  We feel your pain—we have been through registration hell together and know things will only get better.  Thanks for listening.

Loop Registration Trips Over A Root and Faceplants into the Mud…

It was an inauspicious start to the brand new year with record numbers of registrants—many trying yet unable to quickly register.  For that we apologize and are deeply embarrassed.

It will not help those unable to register, but here is an explanation of what happened.

A number of factors at our registration provider, AllSportCentral.com, contributed to the registration failures.  As they explained to us afterwards:
– They send promotional emails about races on the 16th and at the end of each month.  The half million emails went out 12/31 and responses from those came in at around the same time as Loop entries were coming in.
– Another big race emailed an additional 50,000 registration reminder emails in the morning for AllSport’s registration.
– By far the biggest factor was a misconfigured ‘load balancing server’ that spreads any surge in registration traffic out to multiple different registration servers in their offices.  This was not configured correctly so one small server was taking the hit from the two items above and the Loop registration.

These items were addressed by AllSport by 11am but by then the damage had been done.  We were still receiving reports of registration difficulties so we scrambled and set up an alternate registration site at Active.com which was online for about an hour between 10:45 and 11:45.  We shut this alternative site down when the problems at AllSport were resolved and we could see the registration page coming up consistently.  Anyone who registered there (active.com) is in our system and registered.

AllSport is now in the process of going through web, email, and call logs to contact those who were shut out during the problem times.  We stopped the registration with hopefully enough room to accommodate most of those folks.  It is not going to be easy to track everyone down and there will unfortunately not be a way to ensure perfection in the process.  We will do our best though.

A lot of folks had feedback asking why we use AllSportCentral.com.  We have used their registration services for the last 4 years and until this year had been extremely pleased with their service.  Even after this year’s registration problems, we believe they are a great organization.  We were forced to get to know Active.com’s registration services very quickly and were also impressed with their offerings.  They still lose out in a few areas to AllSport though so we will have to consider carefully for next year.

The Loop is a special event, but it is one of many trail races in this increasingly popular sport.  Every person who runs it and loves it tells their friends.  We love that runners return every year and the legend builds.  We struggle with the course limitations every year.  The loop has been closed out well before the race date in the past 4 years.

We will be looking at changes to the registration process for the future.  If you have any suggestions we’d love to hear them.  Some alternatives to the open registration are: lottery, staggered registration, the Dipsea combination model (invitational, open), or some other hybrid.  No method will be perfect and unfortunately some will always end up excluded.

The course limitation is pretty well established and is based on a combination of park needs, trail durability, parking availability (carpooling helps!), and sanity.  We are willing to trade a larger race for one that will actually continue AND be welcome by the park in the future.  We are only there for the day, but the park staff, local trail runners, hiking patrons, park attendees, and non-runners are there 365 days a year.  We are guests and are grateful to the park for allowing us to continue this tradition for the 24th year!


UPDATE: late 2010… Below is a chronological recap of the comments from 1/1/10 reflecting the frustrations (and minor triumphs) of runners trying to register on race day.

We got in touch with every one of these runners and offered them spots to run after the park allowed us to expand the running field.  Others who didn’t leave comments on 1/1/10 but got in touch were also offered spots in the race.  In the end we hope everyone was satisfied and was able to register.

This was by far the most comments we have gotten on a single post!  Posters names have been removed to protect the faint of heart.  Can you find your comment?

Next year will be different!

 

1

Have been trying to signup using All Sport for about
5 minutes and continue to get error messages that the site is not working.
Please advise. Thanks.

2Same Here!3

The same had been happening to me – I would click on
the “click here to register” and it would bring me to the error
page. Now when I click on it my computer freezes!

4

I can’t get through to register… the server is
down!

5Might be getting overloaded6ditto for me and my two lovely teenage girls!7

trying to register myself and a few others cannot
get on site

8

Help! Wanna run the loop but cannot get into the
registration.

9

Keep trying – they have handled Loop registration
for the past 4 years without a hitch. Talked with AllSport a few minutes ago
and they are keeping an eye on things. We are seeing registration
confirmations come through now. See you in April! -Rob

10

yo, this blows. Registration site is down. Got 10
people all stressed out, trying to register. Can we call in the
registrations. Have run for several years, and don’t want to miss this year.

11

I have been trying for half an hour to get onto the
registration site and it is impossible it keeps bringing me to an error page

12

Both my husband and myself have been trying to
register since 10 a.m. on different computers and are having no luck.

13

I have been trying since 10am to no avail. Site
keeps crashing.

14I JUST got registered!!!15

Have been trying since 10 to register – finally got
on to the AllSportCentral site, but it is hanging when I click to register.

16

I see the update notification that says registration
is now working fine but I still cannot register. Please try again to fix
this.

17

39 minutes and counting…they should have been more
prepared for this.

18

This is the worst registration process I have ever
seen. I have been trying to register for 40 minutes and just keep getting
errors. I need to register myself and my 2 sons. This is a great way to start
the new year. Thanks

19

Still waiting. Active.com is a much better site for
online race registration.

20

been trying since 10 and no luck All Sports has no
to answer phone either, why is this

21

I think we should get a definition of
“smoothly”. smile looks like its a good thing I didn’t plan anything
else today. 45 minutes and counting

22

OMG this is grueling Got to the registration page
and then it kicked me out so I couldnt finish. 45 minutes is about my limit
at this point. Good luck everyone who is able to register it really is a fun
race doesnt look like registration is allowing me to join you this year.

23

Everyone better check you charge cards…I’m getting
page cant be displayed but when I check the credit card account…the charge
is going through….I have multiple charges now….

2448 minutes of frustration and its still crashing25

smileys…what are you kidding!!! Trying to
reg…have done for 5 years….you need to do something!!!!

26

For the record I (Tim Ivey) have been trying since
10 on two PCs, nada!

27

What is going on with this site? Was it built with
leaves and sticks from the trail? This is horrendous.

28

Still can’t get through. Maybe this comment will
give me a spot in the race?

29

i would like it noted and documented that alan
critchell of new canaan is and has been trying since 10am EST for a spot to
run. nothing but crashes on the site. i wannna run

30

allsports site still down. it’s 10:50 EST right now.

31

Registration. Results. Relax. Yeah, relax, maybe ten
years from now I’ll get through! I guess the 2007 Loop was my last. At least
there’s Mudders and Grunters. Got on at 10am. What good it got me.

32

Dan… I had the same thing. I hit the OK button
when it asks about hitting your credit card and then it crashes. This
happened about 6 times. Are you saying our credit cards will be hit for all
these charges and we are still not registered? This is a complete boondoggle.

33

Me too, been trying since 10am no confirmation but
am getting charged.

34

Eager to sign up for the run, and have been tryning
since 10 a.m. and it is now almost 11 a.m., to no success. Hope allsport can
correct its problems. Looking forward to the race!

35

@Phil, I get crashes…have yet to get a
confirmation…but the charge did go through. Woo Hoo, got one person
registered…hope its only one charge…keep an eye on the card you are
using, my advice…

36

this is probably a pc (passed off as a server) in
some guy’s basement which normally gets 3-5 hits an hour, this morning it’s
getting a hundred times that in a few minutes and can’t handle it … have
been at it since 10, now 11

37still trying after 45 minutes and nada38

Having as much fun as everyone else since 10am smile
Just wanted to post in case this helps get my spot this year! smile – When they
figure out the first 200 spots are filled on the same credit card smile))

39

PS—the Leatherman Loop’s site clock for comments
is off by an hour from Eastern Standard Time.

40

Still trying, I need to get in this year. I missed
out last year and my friends will kill me

41Credit Card got charged. Will I get a confirmation?42

I have been trying to register myself and another
who does not do internet and so far I am only in. After opening two browsers
and getting error pages and kicked back a dozen times. Who is All sport?
Maybe Active could handle this!!!!!!!!!!!!!!

43

the site is still not working I finally was able to
enter my CC info and then it hung up and crashed so I have no idea if I am
registered or not

44

if I can get in, I hope my legs go faster than the
registration. My PB is about 65 minutes and I have been doing this for 58,
what a race!

45

I know i said that 45 minutes is my limit and here i
am still trying…I really want to run. one more try………still cant get
on now the site isnt even coming up it says internet explorer cannot display
the page – the site has crashed i’m done!!!!!!

46

We still can’t register and no one is answering at
allsport. Grr

47

This registration process is worse than my 3-hour
experience at the Norwalk, CT DMV yesterday.

48

It is now 11:02 and I have been trying for an hour
to register. I actually thought I got through (the URL says
“receipt” in it), but the page never loaded. Aiiigghhh. Allsport
needs to simplify their registration screens so the don’t overload their
servers with as many transactions.

49

I cannot register; page is not opening; servernot
responding.

50

Trying to register since 10a.m. … have been able
to enter my personal information several times, but never even get to the
credit card entry page. Have left a message with All Sport Central as well.
Will keep trying!

51Same problem as everyone lese52

have been trying to get through for over an hour. my
wife registered but reeived confirmation for another person. check your
charge cards

53Torture. Worse than 93 degrees in April!54

I have been trying to register for over an hour now
with no luck, despite the message that all is now working! I love the Loop
but this process is really not working. It is worse than trying to get
concert tickets! You should have left the registration time as 12 then maybe
the website would have been able to handle the activity since all 900 people
weren’t trying to register at once!

55Looks like Y2K came ten years late!56Still Trying at 11:0957

I am getting the registration set up on Active.com
to switch registration providers. If you can get in to AllSport register
there. I will post a link to the Active site as soon as it is set up. We are
deeply sorry about this situation. It is embarrassing and a complete
disaster. The registration has been set up for weeks and we don’t know what
is going on at AllSport to cause this to happen. We have used them for years
with no problem. Again – we are very sorry and apologize for starting the new
year off on the wrong foot.

58

Got my wife in, now hoping I can get in….at least
I knew who to register first. smile

59it should not be this hard!60

Am not able to register for this year’s race. Please
advise. Have been trying for more than an hour w/no luck. Thank you—Mary

61

I have been trying since 10:00, it’s now 11:15…I
put in all my information and then got kicked off of the site…The error
screen says that they will take registration over the phone…But no one is
answering.

62

Been trying since 10:15 and this site keeps
crashing. Made it almost to the end twice now. Beyond frustrating.

63

Same here! I’ve been trying on and off since 10:00
AM, no luck! Also, no answer at all sports. Now what???

64

Please let us give you our names. I’m trying on two
different computers and can’t get through.

65

I.ve run the race for 12 years now as well as the
where thepavement ends for 2 and i can say I’ve never been more frustrated
and angry as I am over this whole registration process. I’ve called active’s
number only to leave voicemails I’m sure will never be retirned. After and
hour and a half on the computer I’m done. Hopefully the pavement ends race
will be back this year but as for the leatherman I’ll run the trails on my
own. mark

66

I have been trying since before 10A – will this
allow me a spot?

67

Try the new registration provider Active.com:
http://www.active.com/running/cross-river-ny/leathermans-loop-2010 We are
shutting down AllSportCentral.com registration

68

Finally got the three of us registered. The last one
went through pretty quickly. Keep trying, things seem to be clearing up. Good
luck and see you at the race. Eric

69

I registered om All Sport. Now you are switching to
Active. Does my All SPort registration mean I am all set or do I need to
register again on Active? Help!!!

70

So, we don’t need to re-register if we got in on
allsportcentral, right?

71

Got one in through the original link and one through
the new link. Woo Hoo! I may not stand in line the day after
thanksgiving…but I’ll keep slamming away to run a race that I’ve heard so
much about! Would even be willing to pay a bit more to use a more mainstream
registration provider….wink wink… Thanks and see ya in April, right now
its off to the Disney HM next week!

72

Active took just a few minutes … great race to
come

73

Took 38 minutes but we got registered! That was on
all sport but looks like they might be shutting that avenue down for
active.com

74

I actually finally got in on Allsport and paid
there. Can you confirm that this is OK or do I need to re-register on
Active???

75

well with great determination and patience I was
able to register myself and my husban through all sports. Maybe you opening
up an account with active.com made allsports rise to the occassion. Whatever
finally happened..YAY I’m in again cant wait to see you on the 25th of april.
Psyched!!!!

76

I’m with Zach and Eric; they have to honor the fact
that we have been registered at all sport! I have a receipt- right?

77

i’ve entered my credit card # 10 times so
far…..must be a better way

78

My friend and I both registered at All Sport (we fly
in every year from Nashville). I assume that we are official-would hate to
train and make the flight, show up with our receipt and told with tears that
we could not torture ourselves on the wooded trails of WPR! Russ

79

after trying for an hour to register on allsport, i
just clicked on the active.com link and get a message saying registration is
no longer available! so my friends and i have completely missed out?? how
frustrating!

80

just got registered through Active.com, no problem.
Thanks for making the switch. See you all in April. Happy Y2K+10, everyone.
Jim

81

Active says it’s now closed?? Anything else we can
try??

82

I have been trying for over an hour to register.
Just can’t get the registration link to work. I definetly want to register,
could you please email me back for all my CC info. Thanks Maria

83

Active.com now says online registration for this
event is closed. True? Meanwhile, everyone cut the Leatherman crew some
slack. They are obviously victims of this provider screwup as well.

84

I managed to finally get registered on Active.com,
but now it says that the event is full, is this just the server having
trouble or is the race full now? My friend asked me to enter her as the
allsportslink wasn’t working for her before, an ideas?

85

I’ve been trying to log onto event for an hour now.
Finally made it to payment page then got booted out. Is registration still
open????

86

I registered my husband and son but the AS website
was shut down in the middle of my registration. By the time I got to Active
it was closed too. What to do?

87

with determination and patience (lots and lots of
patience) YAY I am registered and confirmed. Maybe going to active.com made
allsports step up to the plate. See you in April Psyched!!!!!

88

Just spent the last 2 hours trying to register and
got shut out. Really bummed.

89

OK – After two hours of trying, we are back to
AllSport and they report that online registration is closed. Is this
accurate?

90

Is registration really closed already or is the site
down? I could not get in to register after trying since 10 am.

91

trying to register since 10am, like everyone else.
hoping to run the race with my husband this year!

92

tried for more than an hour to register at allsport,
then clicked the link to register at active and get a message that online
registration is no longer available?!? is this another glitch or is the event
at capacity?

93

I just tried active .com and it says registration is
closed, so sad to be trying for 2 hours and not succeed. Thus sucks!

94

can’t register, have been trying for over 1 hour,
looks like we will have to run unregistered…good job guys, you only had a
year to figure this out

95

allsportcentral.com registration is back online—
anyone who registered at either spot we have your info.
http://www.allsportcentral.com/EventInfo.cfm?EventID=21703

96

HI GUYS, GOOD LUCK SORTING EVERYTHING OUT. YOU HAVE
2 LEORE LAVIN REGISTRATIONS, ONE THROUGH ALLSPORTS AND ONE THROUGH ACTIVE.
ONLY NEED ONE LEORE LAVIN, BUT WOULD VERY MUCH LIKE TO CHANGE ONE TO ME,
JAMES LAVIN SO I CAN RUN WITH MY DAUGHTER—WHO WON THE U19 F LAST YEAR…

97

Have been trying to register since 10:30 and the
site keeps saying that the link is broken. Now, I’m hearing that reg is
closed. What’s going on, people!!

98

New Registration: Sign name and address on a piece
of bark and attach cash for $29 (add $17 if you desire t-shirt and specify
size on bark). Send to Leatherman Loop @ rock by the big ugly red sculpture
in the park (you cannot miss it). smile

99

2nd post… I’ve been trying to register myself and
Jim Dunn since 10:00AM, no luck! Also, All Sports tele. line has no one
answering. I went to Active.com and they said that registration is closed.
Does that mean that it’s filled? This is a major disappointment! Aefinite;y
not right. I’ll keep trying… It would be nice if someone got back to me…

100

I am still getting kicked out when it tries to take
my credit card. Is there a secret to getting past the error page?

101

http://www.allsportcentral.com/EventInfo.cfm?EventID=21703
Registration still open but we are approaching 750 registrants out of our 900
limit including both AllSportCentral and Active.com—the active.com
registrations are closed but the AllSportCentral site is still taking
registrations as of 12:12PM EST.

102

I tried for over an hour. I ended up using the
active.com site. Hopefully it works for you guys too. I think it’s at:
http://www.active.com/running/cross-river-ny/leathermans-loop-2010 Good Luck!

103

Congrats on running such a popular race, even with
the difficulty…all will be forgotten by the time of the first crossing!

104

I got in through Active, but the site now claims
that they are no longer accepting registrants. Is this race closed out
already? Please advise. I have several people that also need to register.
Thanks,

105

This is horrendous. I’ve been spending all morning
trying to register and my wife just left without me to a brunch. All I want
ot do is run the race again-last year was my first. Thanks for starting my
new year on such a rotten note. Good move switching from Active.com

106

Should have left it at midnight…some people have
to work today and as SMOOTHLY as this all went it was a pain in the butt! The
midnight time also diffused some of the overload!

107

Can’t register. Been trying since 10am. It’s
12:20!!!! Left a message at All Sport Central. No response.

108

I’ve been at this since 10am I get to the cc part
and it bounces me to an error report. there is no at Allsport to talk to, how
many times do I have to enter the stuff. Anyone at the loop who can tell me
if my info went through maybe 3 or 4 times….

109

Still getting kicked out at the payment page. Maybe
you should hold places for folks who have been having this problem…

110

I’ve been trying since 10am to register and this is
not fair. Why did you switch from active.com? I really disappointed in the
organization, I’ve wasted a whoel morning doing htis and my wife’s furious
with me.

111

I CAN’T REGISTER FOR THIS EVENT. PLEASE HELP!!! 2.5
hours and still getting errors. It’s time to throw in the towel and just run
bandit.

112

Have been trying for over an hour to register two
friends and cannot log on to site. What a shame.

113

it’s 12:41 and i still can’t get on, and i don’t
know how others are able to register……i even called a phone number which
told me no one was there to answer…guess i won’t be running this year!

114

i can’t get into the registration – been trying for
30 mins!

115

very frustrated—been doing the race for many
years with my son and would like to continue the tradition

116

help! i can’t get through! have been trying all
morning – are there just too many people? Britta

117

Hi Tony and all… registered and paid with Active
per your instructions and have registration id but no email confirmation. Am
I registered? Thanks for your help.

118

I have done scores of transactions online and this
is the most frustrating experience i have ever had. This is truly embarassing
for the race organizers, to take up 3 hours of our time to simply try to
register for this race. Next year figure out a better method, period. I was
unable to register for all of the reasons listed by others, and I expect that
I may see some charges on my credit card anyway. I can’t even express how
pissed off I am right now, because after all of this I am OUT OF THE RACE –
unless someone from the loop makes this right by contacting my me at my
email.

119

I’ve been trying for over an hour with no luck.
anything else I can try? Can we work out a system less frustrating?

120

Finally got through but am getting an error during
confirmation of payment: My Details: Brian Harris email:
abrianharris@yahoo.com 2 Runners – Please put me down as registered and we
can work out the payment when the site is working. Also Please include David
Nixon as well. Thanks

121

Been triing since 10am to register my sister and my
self, but almost 3 hours of triing are going to go for naught. What happened,
I’ve been running for years and she finally agreed to give it a shot, Wisc.
doesn’t have the Loop. Please help,

122

This sucks. I’ve been trying to register all morning
and I can’t get into the site. Now I’m going to be closed out. This sucks.

123

Still trying… I have entered my info in a dozen
times, then it crashes. I have been on since 10:15am trying to register my
husband and I. We raced last year and had a blast. This has been a horrible
experience and really not a great way to start new year…

124

Not able to register, allsports keeps timing
out..HELP!!!

125

I registered at around 11:30 am (for two people—my
husband and myself) on the Allsports site—but I haven’t received any sort of
email confirmation. Can you confirm that we are registered?

126

Hi, Just trying to get in…it’s unfortunate that I
can’t register. Can I show up somewhere in person? thank you, Debi

127

I’ve been trying to register since 10am _ it’s 1pm –
I get all the way to the credit card submission – the page says
“done” but there is no confirmation. Please advise, Christine
Torino

128

Have been trying since 10 am but keep getting booted
out. Why is this not working. It shouldn’t be this tough to register for a
race…..?!?!

129

I tried for 45 starting at 10 AM to get into the
race. I would get as far as typing my personal data and then the page shut
down. Just got back to the computer and now the race is almost closed.
Bummer! The on-line system just isn’t working!

130

This really sucks. I’m in the middle of registering,
finally got through to the form, and now the site says registration is full
and I can’t hit the final submit button. This really sucks. This is so
unprofessional.

131

Sounds like the organizers are genuinely trying very
hard to make things work for everyone, don’t get too frustrated guys!

132

Been on since 11:30 am trying to register one person
(myself) with an XL T-Shirt. The error messages are getting worse. Hopefully
something can be done to accommodate the many of us who have been trying to
register, who have run for several years and are trying desperately to
support this event. Please let me know.

133

absolutely shocking and they were going to try and
charge us almost 5 bucks for the pleasure of using their site that doesnt
even work what are we supposed to do now that entry is closed? have sat here
for 2 hours for nothing and now no race for us

134

wow, anyone else wish they could get back the last 3
hours? all that effort and frustration, and my friend and i were unable to
complete the registration process. to those lucky runners who did
successfully register—have a great race!

135

Wasted an hour sitting at my computer, until I
finally got through for registration to be closed. Fantastic.

136

Loop Registration has closed. For all of the people
who have gotten in touch about the registration failures this morning and
afternoon we will be in touch to make it work. Please be patient while we
work through the individual issues. We apologize and are embarrassed by all
of the problems you have encountered. For about an hour we opened
registration on another website to handle the traffic. If you registered with
either site and received a confirmation then you are all set. If you did not
receive a confirmation but your card was charged, let us know and we will
investigate with the online registration provider. Any other issues, please
get in touch.

137

3 hrs of trying, WHY did Allsport have no one to
answer the phone an do the registeration over the phone like they posted on
their error message. figured i could get myself and my sister signed up
before 10:30, now we are out looking in, and I’ll call my CC company to see
how many charges they charged me

138

Tried for 30+ minutes at 10am and had no luck. I
went to my parents for brunch and thought I would give it a try now at 1 and
see its closed out and multiple multiple issues. C’est la gare.

139I can’t believe i can’t get it!!!140

Please add me to the waiting list. I submitted a
request, but then read a message that “comments are closed” not
sure what is going on. Please add me to the waiting list, since I tried to
sign-up, but couldn’t get through, told to wait, but then shut-out. Please
consider. – Joe

141

frustrated, disappointed and angry…wasted well
over an hour and a half trying to register to find out race is full!!

142

For those in who were signing up at the same time
registration was closed we will be in touch (like MAP above). As you can
imagine we have had a bummer of an opening for 2010 with lots of follow up
and fixes to do. Thanks for your patience as we try to deal with this.

143

For anyone using a Mac, the allsportscentral clowns
seem to think that in 2010 they don’t have to work with Safari, Firefox or
iPhones…I tried all three for 20 minutes right at 10am until a warning
screen popped up from them saying that was most likely the problem…this
company should NEVER be used by any race director EVER – with no way to
register I’m now shut out because someone made the decision to not use ACTIVE
or other reputable & competent vendor. Glad I at least got a good venting
run in at the New Years Day 4 miler in brookfield CT this morning.

144

I did some heavy recruting to friends to join, now I
am the jerk that can’t get in due to technical glitches. Please help!!

145

Is there a waiting list as the website suggests? If
so, please put me on it.

146could not register!!147

……..will pay for race on race day …..don’t
trust website with c.c.

148

Chris – just a quick note – Soapstone Assault is
scheduled for Sunday, July 18th
http://www.facebook.com/event.php?eid=201040817330&index=1 Lots of other
NE races on the calendar at http://www.shenipsitstriders.org as well. I’ve added a
couple of the closer races on your calendar to our listing. Great work!!

149

I tried all morning to access the Allsportcentral
web site without success. Finally around 12:00 I was able to get access and
registered my three boys. While I was trying to register my wife and myself
the site timed out and I was unable to get access. Now the site says
registration is full. How do I register my wife and myself for event.

150

It wasn’t a safari firefox or iphone problem I was
having the same issues with IE8 and I am sure so were a lot of people using
other versions and flavors of browsers and OS.

151

I tried all morning to get in my seven buddies got
in & I couldn’t. Get me in in any way you can!!!!!!!

152.153Couldn’t get into registration either!!154

So what kind of time frame are we talking about to
have AllSports get back to us, I have airfare for my sister that will not be
used if they screwed up as bad as they did.

155

I can’t register… Please help.. (Happy New Year!!)

156

The Mac browser error message was generated by their
site – while this thread is clear there were a multitude of issues by just
about everyone trying to register, either their site is generating false
error messages, or they haven’t gotten on the ball with current technology –
either way the problem lies with them – & on top of it having no one to
answer the phones to offer an alternative for those having problems? This
vendor need to find a new line of work. The bottom line is Leatherman #7
isn’t happening for me thanks to this cluster*#@*, and that just plain sucks.
(this is not to beat up on the race organizers – you just created a race that
is too damn good!)

157

I tried to register but had issues. I have a group
of buddies running this race and I am the only one who did not get in. Is
there another way I can get into therace (i.e. send you a check and paper
app?)

158

So many things beyond your guys’ control, sounds
like you’re doing a standup job trying to make things right given the bad
circumstances. Keep it up

159

Perhaps you could do staged starts so that the
second stage starts 30 minutes after the first and that way you could handle
double the amount of registrants or what if you did two two seperate months
apart. Missed the registration this year; loved the race last year.

160

I have been doing other races in April for the past
two years so I have not been back for the Leatherman. It is a great race and
am amazed how fast it is not filling up. My suggestion is that you go to a
lottery. That would eliminate the rush to register and give everyone who
wants to run a fair chance of getting in. Given the low price of race
registration, I would increase the fee by another ten dollars. That would
give you additional money for your charitable causes.

161

check out this video of our online experience. I
reiterate that the race is well run. These guys work hard!
http://www.youtube.com/watch?v=KEVcRozJHzo

Leatherman’s Loop 2010 Registration Closed

imageThe 2010 Registration for the Leatherman’s Loop is closed.

For all of the people who have gotten in touch about the registration failures this morning and afternoon we will be in touch to make it work.  Please be patient while we work through the individual issues. We apologize and are embarrassed by all of the problems you have encountered.  For about an hour we opened registration on another website to handle the traffic.  If you registered with either site and received a confirmation then you are all set.  If you did not receive a confirmation but your card was charged, let us know and we will investigate with the online registration provider.  Any other issues, please get in touch.

Why is there a limit?  The course and park have a natural limit to the number of entrants.  The county and park management are very generous letting the Loop visit every year and we want to maintain our excellent relations with them in order to continue holding the Loop.

We are very sorry that some of you are going to miss it this year.  We are taking names for a waiting list.  But, realistically, we will be filling spots with runners who encountered problems on registration day first.  If you missed registration this year and would like to be on the email list for next year or want to get in touch click here to join the email list and/or send us a note. We read each one and try to respond in a somewhat timely manner.

If you are looking for local trail runs & challenges, here is a link to nearby NJ/NY/CT/DE/PA (and a few further beyond) races that you may be interested in during 2010.  Thanks to Chris Jaworski for compiling and maintaining the list this year and last year.

Another list of trail runs can be found here: http://www.trailrunner.com/calendar/2010_calendar_by_state.htm

If anyone has other trail races in the NY/NJ/CT area that are not on these lists, send them in and we will post them here!

Don’t forget, the park is there every day—the loop course is mapped here and here.  There are miles of trails and sites (including the Old Leatherman’s Cave) in the park.  There is the also The Trailside Nature Museum (with email newsletter).  Check this book for an exhaustive guide to Westchester County Trails.

Post a note in the comments below if you are interested in a training run—you may find a local running partner.  Even better: post a training run that you have done local to your own area so that others can share.

If you are interested in helping out during setup, loop day, or clean up, let us know using the same form.

If you have any other questions, let us know.

Peace.
image

Final Registration Reminder

Reminder: the Registration for the Leatherman’s Loop 2010 opens at 10am this Friday, January 1, 2010. The Loop is set for April 25, 2010.  Registration is $28 and includes the $8 county parking fee.  Check back here at 10am on 1/1/10 for registration link.  No more reminder emails will be sent.

Hope to see you in April!

-The Leatherman Harriers

Trail Race Listing

This is a comprehensive listing of Trail Races in the NY/NJ/PA/CT area for those interested in participating in more trail runs.

The list is compiled and published by friend-of-the-Loop and website contributor Chris Jaworski.  Chris is a member of the Essex Running Club pictured here with members who ran the 2009 Loop. 

The listing he compiled is a great resource for the question we get a lot about other trail races in the area.  If you know of a race not on this listing, let us know and we will pass it along to Chris. 

Lots of other Northeast trail races on the calendar at http://www.shenipsitstriders.org as well.

Westchester Toughman Triathalon 2010

The Westchester Toughman Half Triathalon (Swim 1.2 miles, Bike 56 miles, Run 13.1 miles) opens for registration on January 1st!  They are also hosting the Toughkids Triathalon in 2 divisions (ages 7-10, 11-14) with challenging but more age appropriate distances. 

The Triathalon starts in Croton Point Park in Croton-on-Hudson, NY.  The Triathalon will be held Sunday, September 12, 2010 with the Toughkids race held the Saturday before (September 11, 2010). 

Last year’s race had over 300 triathletes in the main event with Tommy Nohilly, 5 time Leatherman’s Loop winner, placing in the top 20.

New Registration Opening Time for 2010 Leatherman’s Loop

We have moved the 2010 Leatherman’s Loop registration opening time to 10:00AM on 1/1/2010.  Check back to the website then for signup links.

After thinking about it for a few days (and receiving several thoughtful emails from runners) we have decided to change the time of the registration opening.  It makes both the management of the registration and the registration itself a bit easier.  If you have a question, contact us using the form here.

When we originally set the date for 1/1/2010 just after midnight, the intent was to mirror the enthusiastic response we got from folks after we announced in late 2007 that registration would open for the 2008 Loop at midnight on 1/1/2008.  What we did not factor in was that in 2008 it took 32 days to fill up the loop but in 2009 it only took 16 hours.  This year we expect registration to go very quickly—similar to last year—and we have to keep close tabs on it. 

Have a safe and Happy New Year!!!  See you in 2010!

Loop Registration To Open At 10AM January 1, 2010

Registration for the 24th running of the Leatherman’s Loop will open 10:00am EST on January 1, 2010. 

Some notes for 2010:

A)  Registration will be pre-race and online only – No race day registration.  Online registration opens 1/1/10 10:00am at the website. Cost is $28 and includes county parking fee of $8.

B)  The running field will be capped at 900.  In 2008 we reached this number 32 days after registration opened.  In 2009 the race closed in 16 hours.  Yikes!  Sign up quickly!

C)  The County Parking Fee for the reservation will be included in the registration fee.  Having no parking fee on Race Day greatly simplifies entry and parking.  Carpooling also speeds things up and helps our planet!

We will send an email reminder a week or so before registration opens. Last year the registration had to be closed when we reached our limit. We expect another good response this year—apologies in advance if you are shut out due to space constraints!

Visit the website if you get a chance (http://www.leathermansloop.org). We have put up access to most of the old site pages as well as news, items of interest such as books and article links, plus training runs on local trails including those at the reservation. If there is something you would like to see, let us know.  If you would like to submit a brief writeup for a training run you do, get in touch and we’ll get your run up on the site.  We can help out with maps, etc.  It doesn’t matter where the run is as long as you love it and would like to share.

Have a peaceful holiday season and safe and Happy New Year!

See you on the trails…

-Mike, Kate, Tony, Rob, and rest of the Leatherman Harriers

PS: Click here to join the 2010 notification list. If you received an email from us you are already on the list.